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CollaborativeECM is the first result of the Procogec (Collaborative Knowledge Management Software) research consortium, whose objective is to imagine the collaborative platforms of the future. The ambition of this project is to design a new generation of “predictive collaborative platforms” capable of fostering collective efficiency. This platform will be capable of interacting with the user and of suggesting connections with other users as well as access to relevant capitalised knowledge, depending on context and use.

In 2007, Knowings was selected by the French National Research Agency to lead this important research consortium which brings together several of Knowings’ partners. The project currently mobilises over 35 people and should represent 7000 working days of development over a period of 3 years.

  • Academic partners focus their research on collaborative indicators, flexibility of processes and reuse of experience :

  • Industrial partners, Antecim and Gaz de France, are currently investing in the project and plan on rolling out the future collaborative platform internally as an experimental application.

 

POSITIVE USER FEEDBACK

Content and Documents Management

  • Faceted navigation : displays the full list of documents categorised according to various attributes (ex. author, category, creation date) and the number of documents in each category. The user navigates by selecting and filtering documents by category to display only the relevant documents. A navigation path displays the user’s current selections and allows him to return to any point in this sequence.

  • Search engine : full text or multicriteria search on all or part of the application’s workspaces. Automatic extraction of relevant content with selected keywords highlighted.

  • Thumbnails and documents viewer : on publication of a document, automatic generation of its first page as a thumbnail, or possibility of displaying the document through an integrated viewer.

  • Taxonomy / Multidimensional categorisation : enables an authorised user to autonomously manage the taxonomy of documents. These taxonomies may be applied to several document workspaces (e.g. project workspaces).

  • Publication forms : enables the user to publish text, categorisation elements and several attached files.

Collaborative practices

  • Workspace cloning : generation of template workspaces that can then be easily duplicated.

  • Customizable user interface : each user may freely define a global portal page and community homepages by selecting content from the widget library (including external content).

  • Push and alert notifications : the push engine sends automatic and customizable notifications for new or modified content according to each user’s profile.

POSITIVE ADMINISTRATOR FEEDBACK

User Management

  • User profile management : saves each user’s preferences to enable push notifications to be sent at a customizable frequency.

  • Security / Access control : access restrictions applied to users depending on their rights.

 Administration

  • Centralised and cascaded back office management : based on an innovative back office model, the application enables the administrator to establish hierarchical relationships between workspaces.

    • Simplificity of application rollout and subsequent evolutions.
    • Quick deployment through cloning, each workspace inheriting from parent workspace settings
    • Capable of integrating new business applications through the definition of specific settings for each workspace.

CXP has integrated collaborative practices into its documents production processes
“The rollout of CollaborativeECM has enabled better collaboration and capitalisation, more fluid information exchanges between CXP experts (all populations taken together) and has optimised the management of consulting missions (closer relations between final users and consultants).” – Laurent Callot, CXP Managing Director.

 

HORISIS uses Knowings’ applications to optimise the management of its assignments

"The PackGED SMEs is an essential tool for the management of our assignments, and generates strong customer satisfaction.” – Thibault Viel, Associated Director, Horisis.

 

HABITAT 76 boosts its Intranet with Knowings

“The Public Housing Office for Seine Maritime (France) regularly carries out heritage maintenance and modernisation assignments. To optimise the administration of these assignments, Habitat76 has chosen to upgrade the management of its documental resources by including CollaborativeECM’s collaboration functionalities.” – Nicolas Feray, Research and Development Manager, Habitat 76.

Alfresco is the world’s Open Source leader in the field of Content and Documents Management, providing a wide range of possibilities as well as a very attractive TCO for organisations.

Services provider and new technologies integrator, Jouve offers an in-depth knowledge of its clients’ content and state-of-the-art technologies, as well as solutions adapted to specialised processes.

 

POSITIVE USER FEEDBACK 

Categorisation

  • Autonomous and database-specific customization of Knowledge Taxonomy (metadata)
  • Customization of categorisation settings (compulsory/optional, open categorisation, integration of categorisation axes in search and interest profile forms)
  • Customizable synonyms for each categorisation term (Thesaurus)

Contribution

    • Submission of new publications via any Internet browser
    • Definition of multiple contribution forms (fields and field titles, layout)
    • Inclusion of attached files and comments
    • File Editor (option): online modification of attached files, no download necessary
    • Automatic version and revision management
    • Document modification history
    • Contribution via email

Validation and processing

    • Customizable validation workflows
    • General approval process or workflow based on approver’s expertise
    • Expert-specific validation workspaces

Navigation / Viewing

    • Publications can be viewed via any Internet browser
    • Personalised access according to the user’s profile
    • Possibility of transferring any publication to a contact by email
    • Viewing restriction functionalities at document level
    • Automatic generation of customizable syntheses, which aggregate
    the contents of elementary publications

Forum / expert support

    • Discussion / Q&A workspaces
    • Notification of new questions to relevant experts according to their field, and to members according to their interests.
    • Display of full discussion threads (question + list of associated answers)
    • Possibility of membership to one or several discussions

Exchange Forum

    • Notification of new offers according to user’s interest profile
    • Online response form
    • Full text and multicriteria search

Search functions

    • Full text indexation of publications and attached files
    • Search interface includes multicriteria queries (based on the targeted database’s knowledge taxonomy) and open queries (boolean)
    • Management of synonyms
    • Assistance in the expression of a search query
    • Specific field search : publication, title, author, date, comment, question, answer, generic page
    • Extended search to spelling and syntactic approximations
    • Customized presentation of search results (sorting by field, number of results per page, attached files, properties and comments indicators
    )

Personalisation
& selective notifications

    • Definition of individual preferences and expertise for one or several databases
    • Direct access to knowledge according to each user’s individual profile
    • Email notifications containing only authorised and relevant information
    • Email format customization
    • Personalisation of notification content: fields, structure, layout
    • Notifications may be activated by users on a given publication (optional approval process)
    • Centralised profile management by the database manager via browser

 

POSITIVE ADMINISTRATOR FEEDBACK 

Portal

    • Customizable graphic design, possible integration with existing sites
    • Creation of wysiwyg webpages (help pages, indexes)
    • Illimited deployment of databases by template cloning and personalisation
    • Personalised access to applications (interface designed according to each user’s rights and language

User Management

    • Workflow process for users and subscriptions : creation, approval, modification
    • LDAP interface
    • Centralised user rights management: suscriptions and duration, roles

Multilingual functionalities

    • Personalisation of the interface and categorisation structures into « n » languages.
    • Choice of a single navigation language at portal level
    • Multilingual search engine

Export

    • Customization of publication exports (html, text, XML…)
    • Memorisation of export queries
    • Possible exports of search results

Activity tracking 

    • Application activity tracking
    • Notifications tracking (by user and by database)
    • Connection statistics by database, user and workstation

Administration
and customization

    • Full customization of each module : interface, categorisation, navigation, forms, rules of management and knowledge distribution
    • Integration of existing users into a Notes Address Book
    • Possibility of LDAP integration

     

    Improved collaboration between Gaz de France’s research and sales forces

    “Our Knowledge Management application has become an essential business tool which we use on a daily basis” – Alain Quinqueneau, Industry Section Manager for Gaz de France's Research Division.

     

     

    Knowings enables Egisroute to capitalise project knowledge

    “Knowings’ consulting expertise as well as the simplicity of use and the rollout flexibility of its software KnowledgeManager, were essential for our KM project’s success.” – Veronique Remande, Knowledge Manager with Egis Route

     

    Spie batignolles Sud Est boosts Project Management with Knowings

    The position of Spie Batignolles Sud Est is that of a designer, creator, of value. The Group is the creator of Concertance®, a collaborative project methodology new to the market. KnowledgeManager is a true asset for our project strategy.” – Eric Fleau, Development Director with Spie batignolles Sud Est

     

    IBM's position is that of a privileged partner for organisations who consider innovation a priority, helping them achieve sustainable differenciation in a highly competitive environment.

     

     

    Services provider and new technologies integrator, Jouve offers an in-depth knowledge of its clients’ content and state-of-the-art technologies, as well as solutions adapted to specialised processes.

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